ADD NOTICE: UNABLE TO ACCEPT AMEX CARDS
under review
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Stirgus CreditRepair
Previously, Discover Network banned credit repair transactions and CRC added a notice to payment failure emails that says "discover cards are not supported, please use visa, mastercard, or amex" (see attached).
Now as of 5/19/26, AMEX no longer support credit repair or debt collection transactions and we need to remove AMEX as an option for payment. I have confirmed this with Coastal Pay/NMI and my other merchant Kurv/EMS and Authorize.net.
Also, can we please prompt clients to only use a mastercard or visa when enrolling? This would save so much time. As of now, they're only warned about Discover on the payment failure email notification. We need a notice on the sign up form where they're entering their card or a way to reject their card if the card type is Discover or AMEX.
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Keenan Jones
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under review
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Stirgus CreditRepair
Keenan Jones Daniel Rosen
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Michele Berry Nunez
Stirgus CreditRepair Hello! Do you use Bank Card USA / Ecrypt or are you using a different merchant payment processor?
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Stirgus CreditRepair
Michele Berry Nunez No I use CRC Billing (coastal pay/NMI) and some clients are still on our chargebee (EMS/Payment Cloud/Authorize.net) plan. Either way, regardless of which merchant we use, AMEX and Discover no longer support credit repair transactions, regardless of which merchant you use. Our transaction code itslef will reject all transactions.
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Michele Berry Nunez
Stirgus CreditRepair Thanks for the reply. My apologies that I overlooked those details in your original post. I'll double-check to see if I received some type of notification from Bank Card USA / Ecrypt about this.