You can now manually import JSON-based credit reports from supported providers — including white-labeled versions of IdentityIQ, SmartCredit, MyFreeScoreNow, and MyScoreIQ. This update gives you a flexible, reliable way to work with the reports your business already uses.

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You can now paste from supported providers — including white-labeled versions of IdentityIQ, SmartCredit, MyFreeScoreNow, and MyScoreIQ. The updated flow makes the process smoother with:

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Go to a client profile → click Import/Audit → choose Manual Source Code Entry → select your provider → paste the JSON code — and you’re all set!

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We built this with feedback from Credit Heroes like you. Got more ideas? Share them at feedback.creditrepaircloud.com/feature-requests.

Some collection accounts weren’t appearing when importing credit reports from Credit Hero Score. We’ve fixed this! Now, these accounts import correctly and display with both the Collection label and the underlying account type, so your records are complete and ready for dispute.

The Account Type field now shows both the collection status and the underlying account type (). This makes it easier to identify and manage Collection accounts during the dispute process.

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No setup required—this update applies to all report imports.

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This update was inspired by feedback from our Credit Hero community. Got more ideas? Share them anytime at feedback.creditrepaircloud.com/feature-requests.

Starting your credit repair business just got easier! All new Credit Repair Cloud accounts now come with a automatically added to the self-service signup flow. This ready-to-use plan is perfect for offering free services to friends and family, building testimonials, and gaining hands-on experience before working with paying clients.

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. The $0 monthly plan will appear automatically under My Company → Self-Service Client Signup, where you can view, edit, or delete it. Existing accounts will not receive this plan automatically.

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This update was built to help new Credit Heroes get started fast. Have more ideas to make launching your business even smoother? Share them at feedback.creditrepaircloud.com/feature-requests.

We’ve added a new ’ status for manually assigned client subscriptions, so you can assign plans without needing a card on file. You’ll instantly see which clients are missing payment info, and our new automated dunning process will follow up on past-due invoices—saving you time and helping you collect payments faster.

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No setup needed—this is live now in CRC Billing. Look for the new status in your client list view and use the billing status filter to quickly find clients who need follow-up.

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We made this update based on feedback from our Credit Hero community. Have more ideas for billing improvements? Share them at feedback.creditrepaircloud.com/feature-requests.

We’ve restored the phone number field across all lead-capture forms, so you can fully integrate SMS and texting with CRC Marketing Hub. Every new lead is now ready for instant follow-up by text, helping you boost engagement, speed up responses, and close more deals.

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✅ – Phone number field restored and now required

✅ – Phone number field restored (optional)

✅ – Phone number field added below Email and now required

✅ – Phone numbers now included so you can follow up fast

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No setup needed—these updates are already live in all lead-capture forms and notification emails.

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We’ve made this update based on feedback from our Credit Hero community. If you have suggestions for new features or improvements, share them at feedback.creditrepaircloud.com/feature-requests.

We fixed a bug that kept subscription revenue from showing on the Dashboard for CRC Billing users, even with active subscriptions and account activity. Now, your , so you can track performance without missing a beat.

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Just head to your Credit Repair Cloud account and navigate to the Dashboard. Your latest sales activity from CRC Billing should now be reflected automatically—no extra steps needed!

We’ve improved the Credit Hero Score registration form to reduce failed payments and verification errors, so your clients can sign up faster, and you can keep things moving.

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Your clients can now enter when signing up for Credit Hero Score. The old form only allowed one address, which often led to problems, like declined payments if the billing address didn’t match their card, or verification delays if it didn’t match what's on file with the credit bureaus.

This update means for your clients.

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The updated form is now live! Any new client signing up for Credit Hero Score will see the new address fields automatically.

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We've made these improvements by working closely with our Credit Hero community. If you have any suggestions for new features or improvements, we want to hear them. Please share your ideas at feedback.creditrepaircloud.com/feature-requests.

You can now access the Credit Assessment Report for your self-service signup clients—directly from their profile in the Client Dashboard! This gives you clear visibility into each client’s initial credit overview, so you can personalize service, streamline onboarding, and turn every audit into a powerful consultation tool.

We’ve added a to the Client Dashboard for clients who signed up through your Self-Service Client Signup Page. No more guessing what your clients saw in their initial audit—you can now see the same scores, negative items, and insights they received.

To keep things clear, the “Sign up for $0 today” button is now hidden when clients view their own report—no more confusion about signing up again.

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Log in to your Credit Repair Cloud account, go to the Client Dashboard, and click into a profile for any client who signed up through self-service. You’ll see a Credit Assessment Report link—click it to view the full report.

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This update came directly from your feedback! Got more ideas to make Credit Repair Cloud even better? Share them anytime at feedback.creditrepaircloud.com/feature-requests.

No more switching between platforms to track down payments! The new in Credit Repair Cloud puts all your billing activity in one easy-to-use view—so you can quickly troubleshoot failed payments, respond to client questions, and stay on top of every transaction.

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We’ve added a new Transaction Log under CRC Billing to give you full visibility into every payment attempt—all in one place. Quickly search by client name, email, invoice, or transaction number, and see real-time statuses with detailed error messages from the payment gateway (NMI).

You can also view all transactions tied to any invoice, including manual invoice activity, for a complete billing history at your fingertips. All without leaving your Credit Repair Cloud account.

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Transaction Log to check out your complete transaction history.

👂These updates are based on real requests from our Credit Hero community. Have more ideas for improving Credit Repair Cloud? Share them at feedback.creditrepaircloud.com/feature-requests.

Say goodbye to lost revenue! If you're using CRC Billing, the new Payment Retry feature makes it easy to reattempt failed payments directly inside your account—helping you boost collections and improve cash flow without extra effort.

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You’ll now see a button on failed invoices in both the section and your clients’ dashboard (formerly called “History”).

It’s a faster, clearer, and more effective way to reattempt charges—with helpful hover tooltips explaining the action, success banners when payments go through, and failure alerts if they don’t. We’ve also renamed “” to simply “” to make navigation smoother.

These updates are all about helping you recover payments with less friction. No more chasing payments manually!

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This feature came straight from your requests, Credit Heroes! Keep the ideas coming at feedback.creditrepaircloud.com/feature-requests.