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Feature Requests
Please be as descriptive as possible of how you’d imagine the feature to work in CRC and your reasoning behind the request. We’re excited to review your idea!
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Credit Repair Power of Attorney/Documents
Just as the ID and Utility Bill is automatically sent with dispute, I would like to be able to add a Credit Repair Power of Attorney to be added the same way and with the option to send it with the dispute. Also being able to add documents with other ext such as pdf and word.
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Course Creation and Community-Building Tools
I am looking for advanced course creation and community-building tools within the CRC Marketing Hub. These features would allow me to set up memberships and a community for my affiliates, enhancing engagement and training. Currently, the system is limited and does not support these functionalities, which are crucial for my business model.
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Customizable Credit Hero Score Invite Email
I want to customize the email sent when I click 'Send Invite' from a client's profile for Credit Hero Score. The current email says 'glad to meet you', which isn't always suitable for every client. It would be beneficial to have the ability to edit this email for better personalization and appropriateness for different clients.
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CRM Information Available in Spanish
I appreciate the service's mission to help people repair their credit, but I find it challenging that all the information within the CRM is only available in English. It would be incredibly beneficial if the CRM information were also available in Spanish, making it more accessible to a broader audience.
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Dropdown menu for selecting creditors in non-dispute letters
When generating a letter with no dispute items, I want to be able to select a creditor or furnisher from a dropdown menu instead of manually entering the name and address. This would make the process faster and reduce the chance of errors.
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Select multiple creditors for letter generation
I want to be able to select multiple creditors or furnishers at once when generating letters, instead of having to create separate letters for each one. This process is time-consuming, and it would be much more efficient if I could choose all the creditors I need from a dropdown menu and generate the letters simultaneously.
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Undo or Restore Feature for Deleted Events
I accidentally deleted an upcoming event and realized that Credit Repair Cloud doesn’t have an undo or restore feature for deleted events. It would be beneficial to have a feature that allows users to recover deleted events to avoid the hassle of manually recreating them.
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Add custom fields to affiliate web lead forms
I would like to have the ability to add custom fields to the affiliate web lead forms, such as asking for the last 4 digits of the SSN. This would allow affiliates to collect more specific information from their referrals directly through the form, enhancing the data collection process.
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Employer Information Placeholder in Letters
I would like to have the ability to automatically insert employer information into letters using placeholders, similar to how client names and addresses are currently handled. This feature would streamline the process and reduce manual entry, making it more efficient for users who need to include employer details in their correspondence.
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Derogatory Item Dates
It would be very helpful if we were able to see the dates for derogatory items when tagging, instead of checking the report separately. Ideally, we could be notifies of expired or expiring items. Or notifications to check statues of limitations. It is not clear on the report tagging exactly when these items were put on the report. It just says ex) "30 days late 1 time." Perhaps adding the timeline as another "more details" option.
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