Feature Requests

When sending letters through CloudMail in Credit Repair Cloud, the return address is automatically set to the client's address and cannot be changed. We're starting to scale and get a little bit bigger, and would like the option to use our company address as the return address instead. Since the credit bureaus often mail responses to the return address on the letter, having those responses sent directly to us helps ensure we don't miss any important correspondence.

It would be helpful if Credit Repair Cloud could automatically generate task names based on predefined templates or rules. This would save time and reduce manual entry errors when creating tasks in the Schedule section.

We would like the ability to add custom task types in the Schedule section of Credit Repair Cloud. This would allow us to better categorize and manage tasks according to our specific workflow needs.

I want to automate the generation of dispute letters in Credit Repair Cloud (CRC) without manual intervention. Ideally, the system should automatically create letters when a new client is added, using saved dispute items. This would streamline our workflow and reduce manual effort.

It would be a great idea to have a CRO Mobile app, just in case we're not around our computer, so we can look at the app and provide the information our clients need, rather than having to wait until we get to the computer.

It would be beneficial to have a built-in field in Credit Repair Cloud that records the date the most recent dispute letters were generated or sent. This would help our AI system track processing cycles and determine when a client is ready for the next round of disputes.

I want to improve the appearance of the Self-Service Client Signup Page, but I'm unable to edit the HTML or change the page layout. It would be beneficial to have the ability to customize the HTML to make the page look more professional and aligned with our brand.

I don't offer onboarding calls and would like to remove the 'Book a Call' line from the Self-Service Client Signup Page. Currently, there's no option to edit or remove this line, which can be misleading for clients.

When a prospect returns to complete onboarding after several months, their Added Date remains unchanged, which can lead to confusion. It would be beneficial if the Added Date could be updated to reflect the current date when they start their services, ensuring they appear among the newest clients. This change would help in easily identifying newly started clients and managing them more effectively.