Allow users to customize the return address on CloudMail letters.
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Eli Namani
When sending letters through CloudMail in Credit Repair Cloud, the return address is automatically set to the client's address and cannot be changed.
We're starting to scale and get a little bit bigger, and would like the option to use our company address as the return address instead. Since the credit bureaus often mail responses to the return address on the letter, having those responses sent directly to us helps ensure we don't miss any important correspondence.
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Michele Berry Nunez
Earlier in the spring Keenan mentioned that the option to use the client's address or the CRO's office address would be available soon. However I'm not sure where they are in the process. Hopefully he can provide an update.