Credit hero score step 4 modification
S
Stirgus CreditRepair
We should modify the step 4 page, during credit hero score. Noticed on the first screenshot attached, it tells the client their identity has been confirmed and sample scores at the bottom.
This makes many clients think they have completed the enrollment and they don't scroll down to pay.
Now take a look at my second screen shot, showing how it could potentially look with the payment section showing at the top, letting the client know there are not complete yet.
This could help those who are rushing to sign up and don't scroll down to see they have to add their card on file again, for CHS.
K
Keenan Jones
Hello Stirgus CreditRepair! I have a few more questions for you:
- What specific information should be highlighted to ensure users know they haven't completed the enrollment?
- Are there any other steps in the process where users commonly get confused?
- How do you envision the payment section being integrated into the current design?
S
Stirgus CreditRepair
Answered these Ai/auto responses in the post and screenshots attached.
Thank you for reviewing.