Based on my experience with being 100% compliance with TSR and CROA, I'm assuming CRC is not allowing us to modify the self service landing page, due to non-compliance individuals may end up adding phone numbers, upfront fees, etc in their descriptions (Since CRC is in control of these landing pages and don't want this to affect them).

Then I just remembered Mycreditrepairsite is also through CRC, so maybe my initial thought was wrong. If so, here's what we need:

-Modify self service landing page so our clients know how the process works. We wish to add details, such as what they'll need and basic instructions.

-Alert clients that we can not process Discover cards (as we all know-credit repair is prohibited by Discover, so our clients need to see something that says "we cannot process Discover Network, please use a mastercard or visa").

-Let's face the hard truth here, all of the info that's on the landing page is never read by our leads, because they clearly see it's generic/template wording. So many clients get to the sign up page and email us after only submitting their name/email/phone, because they are confused on what to do after or how to enroll their spouse. We need to get rid of the template text and put more helpful info on the landing page.

(steps/instructions of the entire onboarding process, payment methods accepted, what happens next, free trial-but also explain the $1 trial for CHS---BEFORE they submit their info).