Zapping phone system so we never miss text
K
Keenan Jones
Great to hear your perspective, Account Manager! I have a few more questions for you:
- What specific notifications or alerts would you like to receive when a text is missed?
- How would you prefer to be notified about missed texts (e.g., email, app notification, SMS)?
- Is there a specific timeframe within which you expect to be notified about a missed text?
A
Account Manager
Keenan Jones I say it keeps it in read until someone clicks on something like a button that says “responded” and nothing if we texted back and left bold when UNREAD. But if you spoke to them over the phone without texting them you can click responded then it’s unbolded. i also have to see what happens when I zap RingCentral to the cloud.